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Privacy Policy

Taylor Jackson Property Management Limited are dedicated protecting the confidentiality and privacy of information entrusted to us. We comply with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Please read this Privacy Policy to learn about your rights, what information we collect, how we use and protect it.

 


Company Name: Taylor Jackson Property Management Limited
Registered Address: 2 Brent Moor Road, Bramhall, Stockport, Cheshire, England, SK7 3PT
Company Number: 08472853
Email: sales@taylorjackson.co.uk
Phone: 0161 736 8585

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1. Introduction

At Taylor Jackson Property Management Limited, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

We may collect and process the following personal data:

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2.1 Information You Provide to Us:

  • Full name, address, contact details (phone, email)

  • Identity verification documents (e.g. passport, driving licence)

  • Financial details (e.g. bank account info for rent payments)

  • Tenancy agreements and related documents

  • Employment and income information (for referencing)

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2.2 Information We Collect Automatically:

  • IP address, browser type, and usage data when using our website

  • CCTV footage (if applicable in managed properties)

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2.3 Information from Third Parties:

  • Credit referencing agencies

  • Letting agents, landlords, or other property stakeholders

  • Government bodies (e.g. HMRC, council authorities)

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3. How We Use Your Information

We use your personal data for the following purposes:

  • To manage tenancies and properties

  • To communicate with tenants, landlords, and contractors

  • To carry out tenant referencing and credit checks

  • To collect rent and manage payments

  • To comply with legal obligations (e.g. right to rent checks)

  • To resolve disputes or enforce terms of agreements

  • To maintain security and prevent fraud

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4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Contractual necessity – to manage tenancy or service agreements

  • Legal obligation – to comply with legal or regulatory requirements

  • Legitimate interest – for business operations, property management, or security

  • Consent – where required, such as marketing communications (you may withdraw consent at any time)

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5. Sharing Your Data

We may share your data with:

  • Landlords or property owners

  • Maintenance contractors and service providers

  • Letting or estate agents

  • Government bodies and law enforcement

  • Credit referencing agencies

  • Our professional advisors (e.g. accountants, solicitors)

  • IT or cloud service providers who support our operations

We ensure that all third parties respect the security of your data and comply with data protection laws.

 

6. International Transfers

We do not typically transfer your data outside the UK. If international transfers occur (e.g. via IT service providers), we ensure appropriate safeguards are in place in accordance with UK data protection law.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Typically:

  • Tenancy records are kept for up to 6 years after the end of tenancy

  • Financial records are kept for 6 years for tax compliance

 

8. Your Rights

Under data protection law, you have rights including:

  • The right to access your data

  • The right to correct inaccurate or incomplete data

  • The right to erasure (in certain circumstances)

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent (where processing is based on consent)

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the contact details below.

 

9. Security of Your Data

We take appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. This includes secure IT systems, access controls, and staff training.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date and notify you where appropriate. We encourage you to review this policy periodically.

 

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Taylor Jackson Property Management Limited, 96A Cobden Street, Salford, M6 6NA
Email: sales@taylorjackson.co.uk
Phone: 0161 736 8585

If you're not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk

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